What's not to Like about Facebook Reactions?
For some marketers, the answer may be plenty.
For consumers, Facebook's new Reactions feature is a fun way to go beyond the Like button, enabling them to express their feelings about posts with one of six icons: The Like or thumbs up icon; the Love or heart icon—and now, a choice of four emoji faces: HaHa or laughing; shock or surprise; sadness—and anger. (See Jimmy Fallon's take on the pros and cons in the YouTube clip above.)
There are even expansion packs that replace the official icons with images from Pokemon, Deadpool, Adventure Time—and even Donald Trump.
Reactions: HaHa—or Anything But?
While consumers may give Reactions a thumbs up, some brands may feel their relationship with Facebook has just become more ... complicated. After all, instead of just Liking a brand's post, consumers are now free to express emotions some marketers may not exactly heart.
In fact, early buzz indicates some marketers may have their own facial expressions (or hand gestures) for Reactions.
But is that the right away to react?
In a radio interview the other morning on the Blasingame Show on Forbes Radio, I talk about Reactions and what they may mean for marketers: the good, the bad—and the ugly.
(Note: It sounds like there were some technical difficulties, so audio quality is not the best)
(Approx: 4 min)
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